support

oiiocare offer a range of support services to help your home keep running smoothly and to help Trusts, Hospitals and Care Homes to remain at peak performance.

full support from start to finish

aftercare

You’ve placed your order, you’ve received your delivery- then what? The aftercare you receive is extremely important to us. We want to know how you’re getting on with your products and what we can do to help further. After-care is something should never get lost- especially in the care industry.

servicing your products

oiiocare offer a full-service package. We also work with many other manufacturers and service companies to allow parts to be readily available.

training

We offer both online and classroom training,enabling your team to complete the learning mainly in an online environment, with the flexibility of face to face time with a tutor or mentor where required.

servicing your products

oiiocare offer a full-service package. We also work with many other manufacturers and service companies to allow parts to be readily available. Our service contract programme is designed to provide the exact level of equipment servicing, maintenance and support. We help Trusts, Hospitals and Care Homes to remain at peak performance.

Our service agreements include

An annual service for all systems
Call out available Monday – Friday, 8.00am to 5.00pm (excluding bank holidays)
Telephone support and advice during normal working hours
24 Hour response time to all call outs
All parts and additional labour are chargeable

Please be advised that CLH Healthcare are a recognised competent organisation to carry out LOLER inspections.

training

Healthcare Training Remain compliant Support your staff 

Expand your current learning environment

This is a great starting point for access to accredited healthcare training programs. Our online care training courses give you access anywhere, anytime, on any device.

We offer both online and classroom training, enabling your team to complete the learning mainly in an online environment, with the flexibility of face to face time with a tutor or mentor where required.

There are 85 different courses for care training services, dealing with everything from specific conditions to details about certain clinical disorders, together with essential modules such as fire safety and food – everything you require for training care workers.

*Care Home owners and managers will have access to an online portal, where you can order courses as required, assign them to your team, and manage their training and development.

If you have already registered for online training, please click on the button below to login.

If you wish to register, please click below

interested in pressure care training?

Please fill out our pressure care training request form to find out more about providing your care staff with training.

Pressure Care Training

15 + 12 =

*Training is provided by a third party company separate of oiiocare. Training is a SELF MANAGED service, upon which the user creates an account signing up via. the training website portal (the ‘register’ link above). After creating a training account, it is then the account managers responsibility to provide their staff with their training log-in’s and provide access to their staff’s details. oiiocare can provide discretionary help and support for you to get the most out of your portal but DO NOT hold sole responsibility for the account data. The training portal is the account holders OWN responsibility. Login details and passwords should be kept safe, they are the account owners responsibility (be cautious when passing on sensitive information). oiiocare does not have access to deleted accounts, records and certificates that an individual may have obtained over the duration of using their account, if the individual needs support to access these, they must contact the individual/ organisation (training account manager) immediately.

Discover more about our services

Find out more about services and support that oiiocare can help offer your organisation by contacting our team.

Contact us
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